Confirmed speakers include:

  • Karen Ganschow
    Executive Director of Relationship Marketing,
    Telstra
  • Timothy Tan
    Regional Director of Sales, South East Asia,
    Mandarin Oriental
  • Salisa Hanpanich
    Executive Vice President, Customer Segmentation / Corporate Marketing Group,
    Bank of Ayudhya Public Company Limited
  • Stuart Rowley
    Chief Executive Office,
    Prince Court Medical Centre
  • Fendi Liem
    Vice President - Customer Management Division and Information Technology
    Aora TV

Driving business growth, increasing market share and improving customer relationships through best practices in customer relationship management, marketing and customer service

A leading study determined that a top organisational priority will be strengthening their strategies in enhancing customer relationships. Indeed, it is crucial for any organization that interacts with customers to have a strong and evolving framework to maintain competitive advantage and boost organization growth. Increased exposure to competition, along with increasingly sophisticated customers, has made organizations realise that if they do not refine their customer experience and relationship management strategies, the customers will bring their businesses to other competitors eventually.

Customer Experience Asia 2010 will showcase best practices in customer experience and relationship management from different industries and explore key issues in CRM such as customer experience management, marketing campaigns, latest technologies, integration of channels and overcoming resistance to adopting CRM solutions.

Why you should attend this summit:

  • Learn how you can enhance customer experience at your organization and boost relationships with your customers to build on-going profits.
  • Explore how leading companies have used CRM to boost organizational growth and to maintain competitive advantage
  • Hear leading practitioners in customer experience, marketing and CRM discuss their winning strategies and come away with knowledge to fine-tune your approach to customer experience management
  • Network with your peers to share ideas on how to build everlasting customer relationship

What are you waiting for? This is your best chance to be part of Asia Pacific’s must attend forum to enable you to find from your peers methods, solutions, proven best practices in enhancing customer relationships.

Want to be an exhibitor, sponsor or even the Event Partner for Customer Relationship Management Asia Summit

Call (+65) 6722 9388 to discuss how Customer Relationship Management Asia Summit can become an ideal platform to showcase your company’s offerings. In these tough times, it is crucial that your company be portrayed as the preferred partner of choice. This annual event attracts the key decision makers that you want to meet, giving you access to your target market, and the opportunity to strengthen your market share, increase your corporate profile and achieve business growth. As a sponsor at Customer Relationship Management Asia Summit, we are providing you with the opportunity to do so in front of your business prospects!

If you are not yet ready to register, feel free to request a reminder nearer the time

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